Welcome to Apple Holidays

Photo by: Missy S Link: http://www.flickr.com/photos/listenmissy/5087404401/

Photo by: Daniel Parks Link: http://www.flickr.com/photos/parksdh/5227623068/

Photo by: Mike Ranweiler Link: http://www.flickr.com/photos/27874907@N04/4833059991/

Photo by: Stuart SeegerLink: http://www.flickr.com/photos/stuseeger/97577796/

Agent Profiling Questions

Agency Name :

Setup

When was it started?

How many people are working?

How many branches do they have?

What are the awards that your company has won?

Key Personnel

Who are the key people in the company?

Name :

Email ID :

Telephone Number :

Number of Years :

Designation :

Clientele

Do you handle more FIT or MICE or both"?

What specific market segment do you target; Family, Individuals, Adhoc Groups; MICE; Students; Women; Elderly; Others?

Do you focus on budget; mid range or high end products?

Do you focus mostly on standard packages or customized packages?

How do you do your marketing (online; offline; existing customer base)?

Destination

What are the destinations do you promote?

Any reason why you are not focusing on Malaysia/Singapore/Indonesia/Maldives/Sri Lanka?

How do you select the DMC for the destinations?

Is there anything specific you look for in a DMC?

Would you like to use one standard online platform for multiple destinations?

Performance

How many bookings do you confirm each month (no. of pax; no. of files, revenue)?

Competition

Who are the main competitior in the market for you?

Relationship

Have you done any bookings with Apple Holidays?

How long have you know Apple Holidays?

How do you evaluate your relationship with Apple Holidays?

What are the three things you would like to Apple Holidays to focus on to service your company and your customers?

Sales Tracking System

Travel Agency

Sales Type

Contact Person

Mobile No of Contact Person

Sales Track ID

Date/Time

No of Inquiry

No of Confirmations

Destination

Remark

Rate Source Form

Vendor Name :

Hotel Name :

Date

Rates

Valid From

Valid To

Rate Source Report

Vendor Name :

Hotel Name :

Date

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Daily Evaluation Report of Client Services (INBOUND)

Client Follow Up Report

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Allotments Form

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Stop Sales Filter

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Agent Profiling Questions

Who are the key people in the company?

Sales Tracking System

Rate Source Vendor Form

Rate Source Form

Rate Source Report

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