We have over 15 years of experience.

Chennai Office
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  • 91 – 44 – 23718588

  • info@smileltd.in

  • No 30, 48th Street,9th Avenue,

  • Ashok Nagar, Chennai-600083.

  • 08:00 - 16:30

  • Monday to Saturday

  • 91 – 44 – 23718588

  • info@smileltd.in

  • No 30, 48th Street,9th Avenue,

  • Ashok Nagar, Chennai-600083.

  • 08:00 - 16:30

  • Monday to Saturday

  • 91 – 44 – 23718588

  • info@smileltd.in

  • No 30, 48th Street,9th Avenue,

  • Ashok Nagar, Chennai-600083.

  • 08:00 - 16:30

  • Monday to Saturday

Code of Conduct

Know S.M.I.L.E. MICROFINANCE LIMITED.

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  3. Code of Conduct

1

MFIs must design appropriate Board approved policies and operating guidelines to treat clients and employees with fairness and dignity.

2

MFIs must incorporate transparent and professional governance system to ensure that staff and persons acting on their behalf are oriented and trained to put this Code into

3

The incentive structure for the staff should aim at promoting good business and service practices towards customers.

4

MFIs must educate clients on the Code of Conduct and its implementation

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Stepthen Adams

Head of Innovation

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