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A training and development strategy outlines how an organisation develops its workforce's capabilities, skills and competencies to remain successful. It’s an important part of an organisation's overall business strategy

Employee learning and development are important employee benefits that must be a part of every organization that hopes to attract and retain a skilled workforce in an ever competitive market.

At SMILE we train all new recruits on Insight to Microfinance, the Code of Conduct, SMILE Policies and Procedures, business strategy, operational and cultural factors, the human capital approach, and the role of individuals.